The HR Superapp Glossary

HR duties and responsibilities are growing more and more complex every year. HR is no longer a straightforward process as employee demands go up, compliance requirements change, and new technologies emerge. It’s a comprehensive strategy that requires effective tools.

Amidst the Great Resignation, meeting recruitment, onboarding, and retention goals are becoming harder to achieve by the minute. That’s why many HR leaders turn to superapps.

An HR superapp can assist with various functions while streamlining personalization and improving employee satisfaction. Let’s take a closer look at what HR superapps are all about.

What Is a Superapp?

An HR superapp is a consolidation of several useful HR applications. This multitool can perform a variety of tasks to:

  • Take a burden of manual processes off the HR team
  • Improve employee personalization
  • Boost employee engagement
  • Drive retention
  • Streamline wellness
  • Encourage loyalty

Today, employees expect companies to use top technologies to streamline the workplace experience. An HR superapp can do just that and much more. Here are just a few things you can expect from a top-notch superapp.

Improved Wellness Program

73% of employees say they consider working at a place with health and wellness offerings. Wellness programs reduce absenteeism, improve employee engagement, and drive motivation.

A superapp can improve your corporate wellness program by:

  • Arranging live fitness sessions
  • Providing access to wellness content
  • Offering online health assessments
  • Integrating with wearables
  • Automating wellness reimbursement

While it’s possible to work with separate wellness software, having it as a part of your superapp simplifies operation, reduces costs, and eliminates extra learning curves.

Simpler Employee Recognition

Employee recognition is the pillar of retention and satisfaction. However, designing employee recognition programs is rarely easy. That’s where superapps come in.

They can help you simplify peer-to-peer recognition, add transparency to the program, and create a comprehensive reward system.

With a superapp, the employee recognition tool becomes a part of your daily operations and simplifies the recognition process tremendously.

Transparent Benefits Operation

More than 50% of employees are confused about their benefits options. A superapp can help them navigate health plans, determine which providers are covered, and explain how to proceed when they need to take advantage of it.

The superapp can list coverages, deductibles, and consumables to help employees understand and use their benefits without constantly contacting the HR department.

Improved Scheduling and Communications

Employee scheduling can become a nightmare, no matter how large or small your company is. Without technologies, it’s easy to disrupt operations, contribute to employee frustration, and miss out on revenue opportunities.

While many apps for HR departments offer scheduling options, having this tool integrated into a superapp simplifies operations and yields faster results.

Overall, a superapp creates an effective connection between the HR department and employees. It complements your HR strategy while improving the company’s bottom line.

HR Superapp Glossary

Here are a few important terms that can help you navigate the concept of an HR superapp for your business.

Communication Tools

As remote operations are gaining momentum, transparent and simplified employee communications are becoming increasingly important. An HR superapp can streamline communications by providing scheduling and collaboration tools that work smoothly and effectively.

Communication tool within the app allows HR managers to interact with employees, set schedules, arrange timely recognition, and much more.

Digital Workspace  

A digital workspace is a virtual alternative to the company’s offline workstation. With more and more employees switching to remote work, a digital workspace is becoming an integral part of HR operations.

An HR superapp is an important part of your digital workspace since it allows you to take care of many HR tasks remotely. It also allows employees to access this digital workspace anytime and anywhere.

Employee Engagement

Employee engagement is a powerful driving force behind the company’s success. It’s a connection employees feel to the company, their co-workers, and managers. An HR superapp can improve employee engagement by strengthening this connection.

High engagement rates are necessary to improve an organization’s operations and increase revenue. Low engagement rates result in downtime and high turnover. According to Gallup, engaged employees demonstrate a 14% increase in productivity.

Employee Recognition

Employee recognition is a process of rewarding employees for their achievements. The pillars of recognition are fairness, timeliness, transparency, and consistency. Without employee recognition, it’s hard to improve engagement and productivity.

According to Gartner HR research, only 24% of employees feel recognized for their contributions. Taking advantage of an HR superapp ensures that all employees receive their rewards consistently and on time.

Employee Success

By contributing to employee success, an employer increases recruitment’s ROI (Return on Investment) and boosts revenue. Working on this success involves a personalized approach that hones specific skills, rewards achievements, and improves engagement.

With a superapp, employers and HR managers can enable employee success throughout the employee lifecycle. A technological approach to nurturing top talent can easily increase employee satisfaction. This, in turn, can help them become brand ambassadors.

Employee Wellness  

Employee wellness is a state of good employee health driven by specific HR tactics. To improve employee wellness, companies can arrange health checkups, buy gym memberships, pay for counseling sessions, promote good nutrition, and much more.

Arranging employee wellness programs requires substantial attention from the HR team. With an HR superapp, it’s possible to automate parts of the process and improve the overall wellness in the workplace.

HR App

An HR app is a program that helps you automate, improve, and simplify any number of HR processes. Depending on your company’s size and needs, an HR app can help optimize and manage the daily tasks of your human resources team.

HR apps allow HR staff to manage their time and focus on revenue-generating tactics instead of dealing with manual, time-consuming activities.

HR Platform

An HR platform is a digital solution that keeps all your HR tools in one place. It helps you manage, optimize, change, and improve daily HR tasks and contributes to achieving HR goals.

HR platform and HR superapps are synonymous. When choosing the right option for your company, you need to pay attention to usability, the learning curve, scaling possibilities, and the set of available tools.

HR Processes

HR processes are collections of activities aimed at maintaining a smooth function of the company through its employees. The standard core processes include recruitment, retention, training, benefit allocation, compliance, scheduling, wellness programs, and more.

All these processes are interconnected and require top-notch technology to stay efficient. An HR superapp can help you streamline HR processes while keeping all the necessary tools in one place. This ensures that all processes that depend on one another proceed seamlessly.

Information Access

Information access is the ability of HR specialists to access employee-related data for educated decision-making. Entering and sorting this type of information manually doesn’t just require a lot of time but also results in errors.

An HR superapp doesn’t just provide an easily-accessible database for employers. It helps employees access necessary information in real-time. This may include benefits, rewards, wellness options, vacation schedules, and much more.

Software Integration

Software integration consolidates different types of programs to work as a unified system. HR teams that have to juggle numerous apps and programs often face integration issues. When one app doesn’t fit in with the rest of the tech stack, using it can be problematic and time-consuming.

If you take advantage of a superapp, you don’t have to worry about integration. All tools within the app already work seamlessly with each other, share the same database, and don’t have a high learning curve.

Superapp

A superapp (Super + App) is a multitool that includes several useful apps to help streamline a specific process within the company.

An HR superapp consolidates apps for HR activities. It can include wellness programs, benefits operations, scheduling options, communication tools, and many more. More and more companies are taking advantage of superapps to improve their bottom line.

Voluntary Benefits

Voluntary benefits are benefits that employers offer to their workforce in addition to such traditional options as health insurance or retirement plans. Such benefits drive loyalty, improve engagement, and reduce turnover.

Common voluntary benefits include telehealth insurance, laser eye surgery, wellness services, and flexible working hours. An HR superapp helps manage these benefits while giving the related information to the employees in real-time.

HR Superapps Are Redefining Employee Engagement Tactics

HR superapps improve HR operations, boost engagement, increase employee satisfaction, and reduce turnover. By having all the necessary apps in one place, HR managers regain the much-needed time for retention and recruitment strategies.Refresh is an HR superapp with an impressive variety of tools that can help streamline your HR strategies and improve your company’s bottom line. To learn more about this opportunity, schedule a free demo today.